Clients & geography

Overview 3

CLIENTS

↑ 44% vs Mar

59Oct · live

New 5Returning 54

COUNTRIES

+2 new

14countries

  • Europe5
  • Asia-Pacific4
  • North America2
  • Latin America2
  • Middle East1

New this yearUAEKazakhstan

AVG / CLIENT

↑ 14%

$43.5kOct

Progress to $45k target97%

Target $45kOct · $43.5k

RETENTION

↓ 1%

92%3 pts below target

VASAMAFE4 clients at risk

Clients worldwide

Click a country to drill in and filter the directory · +/− or ⌘ + scroll to zoom

New YorkNew YorkSan FranciscoSan FranciscoTorontoTorontoMexico CityMexico CitySão PauloSão PauloLondonLondonBerlinBerlinParisParisAmsterdamAmsterdamIstanbulIstanbulDubaiDubaiAlmatyAlmatySingaporeSingaporeTokyoTokyoSydneySydney
100%

Natural Earth

$0k$730k Studio HQ · Berlin

New vs returning

Clients with work started each month

New
30↑ 43% YoY
Returning
99↑ 39% YoY
Returning share
77%+0 pts YoY
Website relaunchBrand launch
Oct · current4 new · 12 returningTotal 16 clients

59 clients · click a tile to drill in

Fastest growing: Tech · +24% YoYHover · click to drill in

Call planner

Select one or more clients · studio time Berlin

Now 18:47 Berlin
COMFORTBERStudio · BerlinNYCNova · New YorkLONLume · London

Working hoursEarly / late (7–9, 18–21)NightHover to preview · click to pick

BEST SLOTS
Today 16:00–17:00 BerlinNew York 10:00 · London 15:00
Everyone in working hours

Upcoming client calls

Grouped by day · local times per participant

4 scheduled
  1. TODAY

    • 15:301 hNova — campaign reviewNYC09:30Join
  2. TOMORROW

    • 11:001 hLume — print sign-offLON10:00
  3. WED 21

    • 10:0030 minTessel — project kickoffSIN16:00
    • 17:001 hKiln + Nova — shoot debriefSFO08:00NYC11:00
Next: Nova at 15:304 calls this week · times shown in Berlin

Client satisfaction

Net Promoter Score by region · last 90 days

  • Promoters
  • Passives
  • Detractors
62All regionsExcellent186 responses · 70% promoters · 8% detractors

6-month trend↑ 4 pts

+ Craft+ Speed• Updates

Retention watch

No contact for 30+ days

4 need a check-in

REVENUE AT RISK$155kof $155k

Check in to move revenue out of the risk zone
  • VAValeIstanbul · Jon Reyes46 days· last: email$39k / yr
  • SASableMexico City · Ana Petit38 days· last: call$31k / yr
  • MAMarlowToronto · Jon Reyes33 days· last: review$41k / yr
  • FEFerroSão Paulo · Sara Ortiz31 days· last: invoice$44k / yr

Client directory

20 clients · sorted by revenue

Client directory, page 1 of 3
NovaTechNew York · USJon ReyesActiveYesterday$188k
LumeRetailLondon · UKAna PetitActive5 days ago$142k
OrbitTechSan Francisco · USLeo ParkActive9 days ago$140k
KilnFood & beverageSan Francisco · USSara OrtizActive4 days ago$121k
MiraCultureLondon · UKOlivia LaneActive6 days ago$117k
JunoFashionNew York · USAlex ReyesActive5 days ago$104k
BrisaHospitalityDubai · AELeo ParkActive3 days ago$97k
AtelierFashionParis · FRAlex ReyesActive2 days ago$96k
Showing 1–8 of 20

New client

The account joins the client directory as onboarding.

Schedule call

It appears in Upcoming client calls with the client's local time.

Log check-in

For clients with no contact for 30+ days.